| Discreet Billing: |
| Your credit card will be billed discreetly under company
name: Moon express inc. |
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| Discreet Shipping: |
| Your order is shipped out in a plain parcel with no
indication of the contents. |
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| 100% Confidentiality: |
| We respect your privacy. Your name, email address and
personal information is guaranteed to be kept strictly confidential. We
will not sell, give away or otherwise make public any or all names on our
customer list. |
|
| Shipping Within the
United States: |
| We usually are able to ship via USPS or Parcel Post within
24-48 hours. You will be notified via email of your shipping status IF you
entered a valid email address. |
|
| International Shipping: |
| We are happy to ship overseas to countries which allow our
products. All international shipments are sent via United States Postal
Service. They are NOT insured and delivery is NOT GUARANTEED. We will NOT
BE LIABLE for any shipment confiscated by customers. We also reserve the
right to refuse shipment to any country which may present a customs
problem. |
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| Payment Options: |
| MasterCard, Visa, American Express, Money orders,
Cashiers checks, Personal and business checks (All personal or business
checks that are sent with orders will be held for 10 business days before
the order will be shipped). |
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| Return Policy: |
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Any problems or
shortages with the product must be reported to our company within ten (10)
days after receipt of goods.
No returns will
be accepted and no credits issued without our prior written consent. Only
credit will be issued for all authorized returns for the purpose of
exchange or future purchases.
Returned product
must be accompanied by a return authorization number and received by the
warehouse within thirty (30) days of the date of authorization. Returns
without prior authorization will not be accepted.
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